Our postal address is
Locked Bag 3
Botany, NSW, 2019
We can be reached via the contact us form of our site
or you can reach us by telephone at (61 2) 9695 4800
All Web site design, text, graphics, logos, button icons, images, audio clips, the selection and arrangement thereof is Copyright (c) 2009 Parfums Givenchy The compilation (meaning the collection, arrangement and assembly) of all content on this Web site is the exclusive property of Parfums Givenchy ("Givenchy") and is protected by Australian and international copyright laws. All software used on this site is the property of Givenchy's software supplier, Razor Pulse Technologies Pty Ltd, and is protected by Australian and international copyright laws. Permission is granted to electronically copy and to print in hard copy portions of this Web site for the sole purpose of placing an order with Givenchy or using this Web site as a shopping resource. Any other use of materials on this Web site - including reproduction for purposes other than those permitted above, modification, distribution, republishing, transmission, display or performance - without the prior written permission of Givenchy is strictly prohibited.
All material and information presented by Givenchy is intended to be used for educational or informational purposes only. Your use of this Web site is subject to these terms and conditions. The statements and products are not intended to diagnose, treat, cure or prevent any condition or disease. Use of this Web site is not meant to serve as a substitute for professional medical advice: this Web site is solely an online store for specialty beauty products. Please consult with your own physician or health care practitioner regarding the use of any goods, products or information received from this Web site before using or relying on them. Your physician or health care practitioner should address any and all medical questions, concerns and decisions regarding the possible treatment of any medical condition. Givenchy does not give or intend to give any answers to medical related questions and this Web site does not replace any medical professional or medical resource. Givenchy does not represent itself as a physician nor is this implied. No prescription medications or medical treatments are intentionally provided on this Web site. IF YOU ARE IN NEED OF MEDICAL ATTENTION, CALL 000 OR YOUR PHYSICIAN IMMEDIATELY.
Givenchy may provide content of third parties ("Third Party Content") as a service to those interested in this information. Givenchy does not monitor, approve or have any control over any Third Party Content. Givenchy does not guarantee, endorse or adopt the accuracy or completeness of any Third Party Content. Givenchy is not responsible for updating or reviewing Third Party Content. You use Third Party Content at your own risk.
Givenchy.com, and all page headers, custom graphics and button icons are service marks, trademarks, and/or trade dress of Givenchy and may not be used in connection with any product or service that is not offered by Givenchy in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Givenchy. All other trademarks, product names and company names or logos cited herein are the property of their respective owners.
Givenchy IS PROVIDING THIS SITE AND ITS CONTENTS ON AN "AS-IS" BASIS AND MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THE OPERATION OF THIS SITE, THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS, INCLUDED ON THIS SITE. TO THE FULLEST EXTENT PERMITTED BY LAW, Givenchy DISCLAIMS ALL SUCH REPRESENTATIONS AND WARRANTIES, INCLUDING FOR EXAMPLE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN ADDITION, Givenchy DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS SITE IS ACCURATE, COMPLETE OR CURRENT. Price and availability information is subject to change without notice.
Givenchy WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING OUT OF OR IN CONNECTION WITH THE USE OF THIS WEB SITE. THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, LOSS OF DATA, INCOME OR PROFIT, LOSS OF OR DAMAGE TO PROPERTY AND CLAIMS OF THIRD PARTIES.
This site is created and controlled by Givenchy in the State of New South Wales, Australia. As such, the laws of the State of New South Wales shall govern these disclaimers, terms and conditions, without giving effect to any principles of conflicts of laws. Givenchy reserves the right to make changes to its Web site and these disclaimers, terms and conditions at any time.
The products displayed on this Web site can be ordered and delivered only within Australia. Givenchy products displayed on this Web site may be available in select retail stores in Australia and certain foreign markets. All prices displayed on this Web site are quoted in Australian. Dollars and are valid and effective only in Australia. All of the products purchased from this Web site should be used in accordance with the manufacturer's instructions, precautions and guidelines. If any minor uses any goods or product from Givenchy it should be only after the legal or parental guardian has discussed the product with the minor's doctor. Reference to any products, services, processes or other information by trade name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof by Givenchy.
While Givenchy has tried to accurately display the colors of products, the actual colors you see on the site will depend on your monitor and may not be accurate.
As part of our order processing procedures, we screen all received orders for fraud or other types of unauthorized or illegal activity. We reserve the right to refuse to process an order due to suspected fraud or unauthorized or illegal activity. If such is the case, we may reject your order or our Customer Service department may call you at the phone number you provided to confirm your order. We also reserve the right to cancel any accounts or refuse to ship to certain addresses due to suspected fraud or unauthorized or illegal activity. We take these measures to protect our customers as well as ourselves from fraud or other unauthorized or illegal activity.
You may return any unopened item purchased from www.givenchy.com.au within 14 days. Just contact us
and we will issue you a return authorisation number. Mail it with the
product packed carefully and insured (at your own expense) with a copy
of your invoice. Upon receipt of goods, providing goods are in original
condition, we will refund the invoiced price, excluding shipping
charges. Givenchy Parfums' products not purchased from
www.givenchy.com.au cannot be accepted for returns.
Our orders are sent via Australia Post
Registered Post. A signature will be required on delivery of your
order. If there is no one to sign for your order, a delivery card will
be left and your parcel can be collected from your local post office.
For orders over $100, delivery is without charge.
For orders under $100 there will be a $8 handling and shipping fee.
Business days are Monday through Friday,
excluding Public Holidays within Australia. Orders received between
Monday and Friday are usually processed by the end of the next business
day. Orders received on Saturday and Sunday are usually processed by
the close of business day on Tuesday. Delivery will be between 1 - 7
days from when your order is processed.
givenchy.com.au welcomes your comments and feedback regarding this Web site, and Givenchy products and services. Any information, materials, suggestions, ideas or comments sent to givenchy.com.au will not be treated as confidential, proprietary or trade secret information and, by submitting such information, you are granting givenchy.com.au an irrevocable and unrestricted license to use, modify, reproduce, transmit, display and distribute such information for any purpose whatsoever. Unless required by law, givenchy.com.au will not use your name in connection with any such information, materials, suggestions, ideas or comments without your prior written consent.
For each visitor to our Web page, our Web server automatically recognizes only the consumer's domain name, but not the e-mail address (where possible).
For security reasons we collect the IP address of those who post messages to our blog.
We collect the e-mail addresses of those who post messages to our blog, the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user-specific information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations, payment information (e.g., credit card number and billing address). The information we collect is used to improve the content of our Web page, used to customize the content and/or layout of our page for each individual visitor, used to notify consumers about updates to our Web site.
With respect to cookies: We use cookies to store visitors preferences, record session information, such as items that consumers add to their shopping cart, record user-specific information on what pages users access or visit, ensure that visitors are not repeatedly sent the same banner ads, customize Web page content based on visitors' browser type or other information that the visitor sends.
If you do not want to receive e-mail from us in the future, please let us know bythe contact us form listed above.
If you supply us with your postal address on-line you will only receive the information for which you provided us your address.
Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.
Please provide us with your name and phone number. We will be sure your name is removed from the list we share with other organizations
With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically.
Upon request we offer visitors the ability to have inaccuracies corrected in contact information, financial information, transaction information.
Consumers can have this information corrected by calling us at the above telephone number.
With respect to security: When we transfer and receive certain types of sensitive information such as financial or health information, we redirect visitors to a secure server and will notify visitors through a pop-up screen on our site, We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.
If you feel that this site is not following its stated information policy, you may contact us at the above phone number.
Facebook
YouTube